Responsible Gambling at FunzyBets Casino

FunzyBets Casino is committed to providing an entertaining gaming environment while taking responsible gambling and player protection very seriously. This page explains how we promote safe play, the tools we provide to help you stay in control, and where you can seek help if gambling stops being fun.

FunzyBets Casino is operated under a gambling licence issued by Anjouan Gaming (Comoros) and accepts only players who are 18 years of age or older, or of legal gambling age in their jurisdiction, whichever is higher.

1. Our Responsible Gambling Principles

We design our services and policies around the following core principles:

  • Gambling is a form of entertainment, not a way to make money.
  • Players must be adults and legally allowed to gamble in their jurisdiction.
  • Players should always remain in control of the time and money they spend.
  • Players must have access to effective tools and clear information to manage their gambling.
  • Players experiencing harm must be able to self‑exclude and access professional support.

If at any point gambling at FunzyBets stops being fun, we strongly encourage you to pause, use our control tools, and seek independent help.

2. Underage Gambling

2.1 Age Restrictions

  • FunzyBets Casino strictly prohibits registration and play by anyone under 18 years of age, or under the legal gambling age in their country of residence.
  • We verify player identity and age as part of our Know Your Customer (KYC) process, particularly before any withdrawals are processed.

If we discover that an account has been opened or used by a minor:

  • The account will be closed immediately.
  • Any winnings will be voided and returned or handled in accordance with applicable law.
  • Any remaining deposits may be returned to a verified payment method, subject to regulatory requirements.

2.2 How Parents and Guardians Can Help

If you share a device or payment methods with minors, we recommend:

  • Never sharing your login details or leaving your account logged in.
  • Using device-level parental controls and content filters.
  • Installing dedicated blocking software (examples include Net Nanny, Qustodio, CyberPatrol, or similar services in your region).
  • Keeping payment cards and e‑wallet access secure and private.

If you believe a minor has gained access to FunzyBets using your details, contact us immediately at:
Email: support@funzybets.com

3. Keeping Gambling Under Control

Gambling should always be a voluntary, enjoyable activity. The following guidelines can help you stay in control:

  • Only gamble with money you can afford to lose.
  • Set a budget and stick to it.
  • Set time limits for your sessions and take regular breaks.
  • Never chase losses. Money lost is not an “investment” to be recovered.
  • Do not gamble when you are tired, stressed, under the influence of alcohol or drugs, or experiencing emotional distress.
  • Do not use gambling as a way to solve financial problems.
  • Treat wins as a pleasant bonus, not a source of regular income.

If you find it difficult to follow these guidelines, we recommend using our account tools described below.

4. Player Protection Tools

FunzyBets Casino provides a comprehensive set of responsible gambling tools that you can configure directly in your account. These tools are designed to help you manage your time and spending and, if necessary, block access to your account.

Where possible, these tools are available in your account settings. If you need assistance applying or changing any limit, contact support at support@funzybets.com.

Important: Increases to existing limits may not take effect immediately and may be subject to a cooling‑off period. Decreases to limits generally take effect as soon as possible.

4.1 Deposit Limits

You can set daily, weekly, or monthly deposit limits on your account. Once you reach the chosen limit within the selected period, further deposits will not be accepted until that period resets.

You can:

  • Set a maximum amount you may deposit per day, week, or month.
  • Lower your existing deposit limits at any time (usually effective immediately or as soon as technically possible).
  • Request to increase limits, which may be subject to a delay and additional checks.

We strongly recommend setting deposit limits before you start playing.

4.2 Loss Limits

Loss limits allow you to control the maximum net amount you are prepared to lose over a specified period (e.g., per day, week, or month).

  • Once your net losses reach the limit, further wagering may be restricted until the period resets.
  • Loss limits are a powerful tool to prevent chasing losses and should be set realistically based on your disposable entertainment budget.

4.3 Wager / Bet Limits

You can set maximum wager limits to control how much you can stake on a single bet or within a given time frame.

  • This helps manage your risk per game round.
  • It is particularly useful if you tend to increase stakes impulsively.

4.4 Session Time Limits

Session limits help you manage the amount of time you spend gambling in one continuous session.

  • You can set a maximum session duration (for example, 30, 60, or 120 minutes).
  • Once the limit is reached, you will be prompted to log out or take a break.
  • To continue playing after a session limit is reached, you may need to log in again once the applicable break period has elapsed.

4.5 Reality Checks

Reality checks are in‑game reminders that display at regular intervals, informing you about:

  • How long you have been playing.
  • How much you have wagered.
  • Your net win or loss for the current session.

These notifications help you remain aware of your activity and make conscious decisions about whether to continue or stop playing.

4.6 Cool‑Off / Time‑Out Periods

If you feel you need a temporary break from gambling, you can activate a cool‑off (time‑out) period.

  • Typical durations range from 24 hours up to several weeks.
  • During a cool‑off period, you will not be able to deposit or play.
  • You may still be able to log in to view account information and pending withdrawals, depending on the specific configuration in your jurisdiction.

A cool‑off period is a good option if you feel your gambling is becoming stressful, but you are not yet ready for a longer self‑exclusion.

4.7 Self‑Exclusion

If you believe you are at risk of developing, or have developed, a gambling problem, you should use our self‑exclusion option.

  • Minimum self‑exclusion period: 6 months.
  • Longer periods may be available (e.g., 1 year, 2 years, or permanent exclusion).
  • During self‑exclusion:
    • You will not be able to log in, deposit, or play.
    • We will stop sending you marketing communications where technically possible.
  • Self‑exclusion cannot be lifted before the end of the chosen period.

To self‑exclude:

  • Use the responsible gambling section within your account settings (where available), or
  • Contact us at support@funzybets.com with “Self‑Exclusion” in the subject line from your registered email address.

We strongly recommend that you also consider self‑excluding from other gambling sites you use and installing blocking software (see below).

5. Account Closures and Re‑Opening

5.1 Account Closure on Request

You may request to close your account at any time for any reason, including but not limited to responsible gambling concerns.

  • If you are closing your account due to gambling‑related issues, please clearly state this in your request so that we can treat it as a responsible gambling matter.
  • Depending on your request, we may recommend or apply a self‑exclusion instead of a simple closure, to prevent immediate re‑opening.

5.2 Re‑Opening After a Break

  • Accounts closed for non‑gambling reasons may, subject to our internal checks, be considered for re‑opening upon your written request.
  • Accounts under active self‑exclusion will not be re‑opened before the end of the self‑exclusion period.
  • In some cases, after the end of a self‑exclusion, we may ask for additional information or apply further cooling‑off measures before re‑activating the account.

Our priority in all such decisions is player safety.

6. Recognising Problem Gambling

Problem gambling can develop gradually and may not always be easy to recognise. You may be at risk if you recognise some of the following signs in yourself or someone close to you:

  • You spend more time or money gambling than you intended.
  • You chase losses or increase stakes to try to recover money.
  • You neglect work, studies, family, or social obligations to gamble.
  • You hide or lie about your gambling activity or the amount you spend.
  • You borrow money, sell possessions, or use funds needed for essentials to gamble.
  • You feel anxious, depressed, or irritable when you cannot gamble.
  • You use gambling to escape from problems, stress, or negative emotions.
  • You repeatedly try and fail to cut down or stop gambling.

If several of these points apply to you, we strongly encourage you to:

  1. Stop gambling immediately.
  2. Use our self‑exclusion tools.
  3. Seek professional help from an independent support organisation.

7. Self‑Assessment

A self‑assessment can help you reflect on your gambling behaviour. Consider the following questions:

  • Do you often gamble longer than you planned?
  • Do you gamble until you have spent your last available funds?
  • Have you missed work, studies, or important appointments because of gambling?
  • Have you tried to win back money you lost by continuing to gamble?
  • Have you borrowed money or sold items to finance your gambling?
  • Have you felt guilt, shame, or regret after gambling?
  • Have friends or family expressed concern about your gambling?
  • Do you think your gambling may be causing financial, emotional, or relationship problems?

If you answer “yes” to several of these questions, it may indicate a gambling problem. In that case, please:

  • Consider self‑exclusion.
  • Seek professional assistance from a recognised problem‑gambling support service.
  • Inform our support team so we can help you implement appropriate protections on your account.

8. External Help and Support Organisations

FunzyBets Casino is not a counselling service. If you are worried about your gambling, we strongly recommend that you contact a professional support organisation. The following international and regional services are examples only; please also check for services specific to your country:

These organisations are independent of FunzyBets and provide confidential advice and support.

9. Blocking Software and Site Restrictions

If you want to restrict access to gambling sites on your devices, consider using specialist blocking or filtering tools. Examples include (availability may vary by country):

  • General internet filters and parental controls (e.g., built into operating systems or routers).
  • Dedicated gambling‑site blocking software.

These tools can be used together with FunzyBets’ own self‑exclusion and limit features for a stronger level of protection.

10. Our Internal Policies and Staff Training

FunzyBets Casino maintains internal procedures aimed at promoting responsible gambling and player protection, including:

  • Age and identity verification (KYC) to prevent underage gambling and fraud.
  • Monitoring for certain patterns of play that may indicate problematic behaviour, where technically and legally feasible.
  • Training of relevant staff to recognise signs of problem gambling and respond appropriately, including:
    • Informing players about responsible gambling tools.
    • Guiding players to self‑exclusion options.
    • Providing information on independent support services.

We reserve the right to contact you if we have serious concerns about your gambling behaviour and may, at our discretion, apply limits or restrictions to your account in line with our legal and regulatory obligations.

11. Responsible Use of Bonuses and Promotions

Bonuses and promotions are intended to enhance entertainment, not to encourage excessive play.

  • All bonuses are subject to specific terms and conditions, including wagering requirements and time limits.
  • Before accepting any bonus, you should carefully read and understand the applicable terms, including:
    • Wagering requirements.
    • Game restrictions and contribution percentages.
    • Maximum bet rules.
    • Maximum win or withdrawal limits related to bonuses.
    • Validity periods.

If you feel that bonuses encourage you to gamble more than you are comfortable with, you may:

  • Choose not to claim bonuses.
  • Contact support to request removal from certain promotional communications where technically possible.
  • Use our deposit, loss, and time limits to keep your play under control.

12. Contacting Us About Responsible Gambling

If you:

  • Need help setting or changing limits.
  • Wish to apply a cool‑off or self‑exclusion.
  • Want to close your account due to gambling concerns.
  • Have questions about our responsible gambling policies.

Please contact us from your registered email address at:

Email: support@funzybets.com

When contacting us, clearly state that your request relates to responsible gambling so that it can be prioritised and handled appropriately.

13. Final Note

FunzyBets Casino is committed to offering a safe and enjoyable gaming environment. While we provide tools, information, and support, only you can decide how you use our services. Always remember:

  • Gambling should be fun, not a solution to financial or personal problems.
  • Only gamble with money you can afford to lose.
  • Seek help early if you feel your gambling is getting out of control.

By choosing to play at FunzyBets, you acknowledge the risks inherent in gambling and agree to use our services responsibly and in accordance with our Terms & Conditions and this Responsible Gambling Policy.